ID requirements


Before we open your account, we need to verify your identity.

We can usually verify your identity by conducting an electronic verification check. Providing your driver’s licence number will help us to conduct your electronic verification check. We won’t use your driver’s licence number for any other purpose.

However, if this check is unsuccessful, or if you don’t want us to conduct an electronic verification check, you’ll need to provide us with certified copies of original identification. In either case, all the documents you’ll need to provide are listed below.

Individual and joint applications
Your application must be accompanied by a certified (true) copy of EITHER one document from Section A, OR one document from Section B and one from Section C, for each applicant.

Section A (provide ONE of the following)

OR
Section B (provide ONE of the following)

and
Section C (provide ONE of the following)
A recent utility bill, financial statement or council rate notice – issued within the last six months – showing your name and residential address. This can include one of the following:

Certifying your documents
The certification on each document must be original. For the copies of your documents to be considered certified, they must be signed by one of the following:

  1. A person who is enrolled on the roll of the Supreme Court of a State or Territory, or the High Court of Australia, as a legal practitioner (however described)
  2. A judge of a court
  3. A magistrate
  4. A chief executive officer of a Commonwealth court
  5. A registrar or deputy registrar of a court
  6. A Justice of the Peace
  7. A notary public (for the purposes of the Statutory Declaration Regulations 1993)
  8. A police officer
  9. An agent of the Australian Postal Corporation who is in charge of an office supplying postal services to the public
  10. A permanent employee of the Australian Postal Corporation with two or more years of continuous service who is employed in an office supplying postal services to the public
  11. An Australian consular officer or an Australian diplomatic officer (within the meaning of the Consular Fees Act 1955)
  12. Ann officer with two or more continuous years of service with one or more financial institutions (for the purposes of the Statutory Declaration Regulations 1993)
  13. A finance company officer with two or more continuous years of service with one or more finance companies (for the purposes of the Statutory Declaration Regulations 1993)
  14. An officer with, or authorised representative of, a holder of an Australian financial services licence, having two or more continuous years of service with one or more licensees
  15. A member of the Institute of Chartered Accountants in Australia, CPA Australia or the National Institute of Accountants with two or more years of continuous membership